Reply To: Education about upcoming phases of treatment

  • Michelle West

    May 2, 2016 at 3:18 pm

    Generally, we do not use the roadmaps as they can be too confusing. The care manager for that patient usually makes a calendar to go over what the next phase entails, and we have it translated to the family’s language if non-English speaking.

    Michelle Vanover, BSN,CPHON
    Cincinnati Children’s Hospital
    Loveland, OH
    United States
    Original Message:
    Sent: 05-02-2016 01:37 PM
    From: Vicki Schaefers
    Subject: Education about upcoming phases of treatment

    Our LEP Patient Family Advocate would like to know more about how other institutions teach patients about their next phases of treatment….


    How do you go about teaching roadmaps to the families you work with? Do you use the roadmap itself to explain upcoming phases of treatment? Do you modify your approach depending on the family (ie. limited English proficiency, lower educational attainment/literacy level?)



    Stephanie Gil, CMI-Spanish

    LEP Patient Family Advocate – Spanish
    Cancer and Blood Disorders Program
    Children’s Hospitals and Clinics of MN
    (612) 813-7706

    Vicki Schaefers, CNP,CPON,RN
    Children’s Hospital & Clinics of MN
    Burnsville, MN
    United States