Reply To: Nurse Navigator/Clinical Coordinator/Care Manager Role and Responsibility

  • Cindi Seidel

    Member
    March 4, 2015 at 12:44 pm

    I would be interested in information on this model too.

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    Cindi Seidel, BSN, CPHON, RN
    RN
    Children’s of Alabama
    Birmingham, AL
    United States
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    Original Message:
    Sent: 03-04-2015 12:14 PM
    From: Amy Sherrod
    Subject: Nurse Navigator/Clinical Coordinator/Care Manager Role and Responsibility

    This message has been cross posted to the following Discussions: Outpatient Staff Clinic Issues and Nurse Managers .
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    I am looking for specific information about Nurse Navigator/Clinical Coordinator RN roles.  If your organization uses a similar model where there is a Nurse who does education and care coordination (refills, faciltation of scheduling, etc) and a different  group of nurses who access the ports and give treatments during a visit to the clinic (short chemo, for example), how have you defined the roles and responsibilities of these two roles?

    What does the “Nurse Navigator/Care Coordinator” do and not do?

    What is the caseload of the “Nurse Navigator”?

    What are the assignments of the “Clinic RN’s” who see the patients?  Are they disease-based?  Do they cross-cover Infusion and Sedation?

    Please feel free to share any additional information you have as well as your experience with transitioning to this model.

    Thanks so much!

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    Amy Sherrod, RN,MSN, CPNP
    Children’s Healthcare of Atlanta
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